If we've asked you to send us an e-mail ( [email protected] ) , for the process to run smoothly, we will need:
Next, if you purchased your device form us directly via our http://DroidBOX.co.uk web site:
If you came to us via Amazon:
If you are an eBay customer of ours:
Please also include:
- A link to your forum thread ( http://www.droidboxforums.com/posts/9999 is an example, or you may find it in the format of http://www.droidboxforums.com/threa...e-here-that-you-will-obviously-need-to-change ), or the blog post that directed you here.
Next, if you purchased your device form us directly via our http://DroidBOX.co.uk web site:
- The six digit order code and e-mail address you used with our site
If you came to us via Amazon:
- The order ID (17 digits long, for example 321-4567890-8765432) and your Amazon account-registered e-mail address
If you are an eBay customer of ours:
- The transaction ID (25 digits long, for example 234567890123-8765432109876) and your eBay user ID
Please also include:
- Your full name and full address including postcode
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