I googled reset frozen mxq box and went through the results. The only problem is that it is v13 not 16. You save the file (its 3) on an sd card and put it in the sd slot, hit the reset button and it boots automatically. Give me some time and i'll find the website i used.
My box comes on but freezes on the mxq logo. Don't know much about the box, my son gave it to me. Don't know how to turn off either. Blue light stays on all the time. Hadn't used it for the last week. When I went to use it today wouldn't go off home page. Unplugged it and now its stuck on logo.
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