Flickster

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Jul 21, 2016
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I have installed the latest version of KODI and also updated DBMC. Both applications freeze when installing builds. They also freeze when doing any kind of search. I have moved the Droidbox where I can connect direct to my router via Ethernet. It works fine there. I have used other brands of Android boxes in this same location with no problems. Using T8-S plus @ 35 mps. Any ideas why the device locks up over WIFI?
 

Nigelar

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Feb 26, 2015
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To help diagnosis, can you run a speedtest over both wifi and Ethernet. The Ookla speedtest app is good , you can get it from Google play if not pre installed . Check also if the router sends signals over multiple channels, it may be worth trying another channel.
 

Flickster

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Jul 21, 2016
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I get about 65 mps on Ethernet and 35 via WIFI. I only show the router as putting out 1 channel but may have to research that as well. It's never been a problem with any other Android box I have used.
 

Flickster

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Jul 21, 2016
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I am using a different speed test on my phone currently standing next to my box. I have used Ookla in the past and other apps for testing speed in the past. The lowest reading I get on wifi is 29.83. The fastest has been 49. Both should definatly be strong enough.
 

Nigelar

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Feb 26, 2015
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I have asked that you run the test on the droidbox to help diagnose the problem. Run wifi and ethernet and post results. I cannot help much more unless you do that.
 

Flickster

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Jul 21, 2016
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I did a factory reset and installed ookla. I get 14.92 mps on the box. I run the same speedtest on my phone standing next to my box and get 45.54 mps. Is something restricting my speed?
 

Nigelar

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Feb 26, 2015
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Ok. What we can say is that a 14.92 Mbps wifi speed is unlikely to be the cause of the box crashing. That is fast enough and way in excess of the minimum needed to view, for example HD streams. It is about right for these sort of boxes, the wifi technology is not the greatest. But it is perfectly adequate (FYI I get about the same on wifi on my box).

So we have to look elsewhere for the cause.

You say that the box works fine when connected by Ethernet. Does this include installation of builds? Which builds did you install?
 

Flickster

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Jul 21, 2016
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I currently use the Schism All in one Build. I did get it to install over WiFi yesterday. I did freeze while acessing Google play. It took me 3 times to run the speed test. I froze on the first 2 and had to reboot
 

Nigelar

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Feb 26, 2015
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So in the location you were getting freezes, are you still getting around 14 mbps on wifi?
 

Flickster

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Jul 21, 2016
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You are correct.
I have a different Android box that I put in the same location. When I run the speedtest on that box, I get about 22 mps. It also runs on Android 5.1.
 

Nigelar

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Feb 26, 2015
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Ok all i can suggest you keep monitoring.

Do you have any problems streaming or viewing things via youtube?

If the problem of freezing persists then probably best to make a call to support there is always a possibility of a fault with the wifi chip.

One thing you might check is whether the box date/time is syncing correctly. I have seen issues with the date defaulting to 1/1/1970 which can affect google play and speedtest (get no network connection message). In fact it happened to me today. Resolved by fiddling with the automatic date/time setting in android settings then rebooting.
 

Flickster

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Jul 21, 2016
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Date and time are working correctly. I haven't watched you tube. Generally I can type in about 3 letters in the search bar before freezing.
 

Nigelar

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Feb 26, 2015
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Which search bar are you referring too?
What about regular kodi streaming?
 

Flickster

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Jul 21, 2016
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The schism build has a search built in. Streaming Is OK for the most but does freeze on occasion.
 

Nigelar

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Feb 26, 2015
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To be honest it sounds like an issue with the build. If it is really problematical then try another build.