Payment taken but not showing in my orders?

XxPaulxX

XxPaulxX

New Member
Jan 4, 2020
1
0
1
Hi,

I made a payment on your website using Amazon Pay, money has been taken out of my bank account but there is nothing showing in my order list? how can I track my package to make sure you have received my order? thanks
 
Dave C

Dave C

Well-Known Member
Staff member
Marketing
Sep 1, 2015
1,005
90
48
London
www.droix.co.uk
Hello. We can't comment on specific order enquiries in a public forum due to privacy. If you have not already contacted us, could you please contact us at [email protected] with your full name and address, what you ordered and which day you ordered. We can look into this and find out what the status is. Thanks.
 
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