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Just an update on this. The ace support guys sent me a replacement box and the same error occurred so figured it must be the PSU (although not sure why it was still showing the standby light!?). Plugged in a PSU from a Roku box that I don't use and it works perfectly.

Done. Thanks for your help so far.

Ok, so it turns out that the back camera on Apple devices has an IR filter but not the front camera. The remote is definitely working. I will send email but possible problem as I originally ordered an Xstreamtec MX and they (Amazon) sent me the android version of the droidbox imx6 instead. I...

Thanks for the response. It's the original IMX6 remote so will give it a go when I get back from work. Don't suppose you know whether the iPhone 5 & iPad Air have an IR filter, do you?

Hi guys, Hoping you can help me.... My IMX6 Linux version was working perfectly until I went away for a week and put it in standby. Got home today and I just cannot get it off standby. I have tried the following: 1) Changed the batteries in the remote (twice!) 2) Tried to re-boot it by...