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I was messing with the controller settings and now it won't work correct in the sega genesis game. Is there a way to factory reset the settings? Help please

My unit is a 16gb black model. I just got it three days ago and the hinge makes a loud cracking sound when opened fully. Nothing is noticeable broken. Still works 100% Also it seems that the screen orientation isn't calibrated right since it moves to portrait mode with a slight tilt making it...