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Thought i would ask here before i go to support. Is the power button at the front of the box next to the clock supposed to switch the device on and off? Mine doesn't seem to want to do that. No response with short press from both on and off state. Long press when on reboots the device. I...

I cant for the life of me get this to output an audio signal. Visible light through the cable. Digital sound set to spdif on both t8 and a/v receiver. HDMI audio seems fine. Anyone have any tips on how to get this to work? Sent from my iPhone using Tapatalk

My box and remote arrived today. Unfortunately there is an issue with the VIP remote. It seems to be non responsive, no led's when charging or when attempting to go into pair mode. Multiple chargers and cables tried. Dongle is plugged in. Okay and home button pressed to attempt pair mode...