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Thanks for the reply. The label underneath the box has model X7 ultimate and serial number BX09140300337. There is no other number similar to your examples. I bought the device from Amazon in July last year. I have now managed to install xbmc Gotham and run the addons wizard but it now...

Hi, I ordered an X7 Ultimate back in July which, until recently, has worked well. I noticed the other day that my addons in XBMC have disappeared. I have tried to follow the blogs on your site to update them using the droidbox AddOns wizard but this doesn't work however many times I try, it...