longjj

New Member
Jul 20, 2014
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ive had my box since december and im super happy with it
its been working great since I got it but now it keeps restarting for no reason
I will turn it on and once it gets to the home screan or I open xbmc it will just restart itself or ill be watching a show and it will restart itself
 
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ChrisM

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Jul 15, 2014
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1) If it only ever restarted in XBMC (which I don't think is the case from your description), I'd try wiping XBMC's data first.
2) Try a factory reset via the Android Settings/Backup & Restore function.
3) Try a cache wipe and factory reset (I need to check sometime, it could be the factory wipe involves a cache wipe anyway) via the iMX6's recovery menu (don't forget that instead of the OK button, you'll need to use the Return (Go Back) button on your remote to select entries in this menu).
4) Assuming you've not already upgraded to the Android iMX6 May 2014 firmware, see whether flashing to that helps.

In all cases, don't forget to run the DroidBOX Wizard add-on afterwards, and if you've tried steps 2, 3 or 4, waiting 20 minutes after you reach the Android launcher's homescreen (for apps to have time to reinstall).
If steps 2 or 3 don't automatically reinstall the apps (possible with very old firmwares) after twenty or so minutes, skip to step 4.
Step 1 will result in all of XBMC's data being wiped away, so backup or make a note of extra add-ons you've manually installed, configuration changes you've made etc etc