Droid box x7 stuck on boot logo

[Tanner74]

Hi can anyone help with this. I recently got a x7 off a friend but its just stuck on the droidbox boot logo. I was wondering if this has happened to anyone else and how they fixed it. Any help would be grateful.

Thank in advance

 

[ChrisM]

Sorry for the delay, if you've not yet made contact, can you e-mail us, see http://www.droidboxforums.com/threads/what-to-include-if-you-need-to-e-mail-us.364/ for details of what to include.
If you've not yet tried it, a factory reset (see https://droidbox.co.uk/blog/faq-2/how-to-access-your-droidboxs-recovery-menu/ ) might help.