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Droidbox Resetting Problem Solution

Discussion in 'General Discussion' started by sonnesun, Dec 22, 2016.

  1. sonnesun

    sonnesun New Member

    Hi, I own a T8-S Plus. I am assuming that many people have not just gone through the blue island screen error of death nightmare which means factory resetting the droidbox, but also another extra added headache even if you fix that blue island problem, the droidbox will still unexpectedly restart itself again for a second time after first boot-up, just shortly after first powering it up within a few minutes.

    Well with the fatal blue screen error, naturally I uninstalled the Droidbox Games market, and just to be doubly sure I also uninstalled the main droidbox market too (google play is enough for me), so it no longer crashes to the blue island screen error of death. Woo.

    However even after doing this I have found that it still often unexpectedly resets every time I power it on, it would stay on for a minute or so then reboot. But as I said it would only do this the once every time I switch the power on, then it boots fine the second time.

    The solution to this (I assume it to be) came to me unexpectedly. As I was having "locating by network" problems with my weather widget, I went to look for a way to disable the widget (still unresolved). However in trying to figure it out, I decided to try disabling the Clock widget in the app settings hoping that would solve it, as the clock uses the same portion of the screen (I had assumed that they were part of the same widget).

    But the clock is still very much active on my home screen. WTF?

    What it did do though was totally fix the second reboot problem. The droidbox now just boots up the once without resetting again when I first power it up. I am assuming that there must be a clock conflict somewhere which flicks some invisible reset switch. Anyway, along with deleting the market, I no longer have anymore fatal blue screen disasters or reset problems.

    Knowing my luck it will reboot the next time I turn it on now (or worse blue screen crash), sods law. So can anyone else confirm this conflicting clock thing?
     
    Last edited: Dec 22, 2016
  2. 8bitDev

    8bitDev Administrator Staff Member

    Hi

    Thank you for your feedback,we will take a look at it.
    If the problem still persist please contact us by email on support@droidbox.co.uk together with the thread and order ID so we could see info regarding the problem and locate your order.

    Regards
     
  3. ChrisM

    ChrisM Administrator Staff Member

    Can you let us know what you did when trying to disable the clock please? It is probably just an area I've not looked at recently, but can't figure out what was clicked on - we'll repeat the same steps this end on the same model and check what happens.
     
  4. sonnesun

    sonnesun New Member

    Hi. Well I just went into Settings>>>Apps>>>System Apps>>>Clock

    I then disabled it from there. The clock still shows on the launcher screen though. But it stopped the rebooting, as it was rebooting the once every time I switched it on, but after I disabled the clock in the apps setting it stopped.

    At least it stopped doing it until yesterday. Now it's starting to inexplicably happen again, so now I'm confused. Great timing with your reply. I don't know if there's something else now doing it, or whether my clock theory was just coincidence. It even occasionally reboots to the blue island again but thankfully another reboot loads the launcher okay.

    But it's got me concerned as I got fed up of it getting permanently stuck on the blue island screen forcing me to do a full system reset over and over. I'm worried it might happen again although I have removed the droidbox games market and the main market. There is definitely something else causing it to reboot. I shouldn't have to keep losing everything like before, for a top of the range box. All I know is that it started happening again after I uninstalled Nova Launcher as I didn't like it. I've also installed "7fon" shortly before it happened again which is a HD wallpaper app. I've just uninstalled that now to see if that fixes things.
     
  5. ChrisM

    ChrisM Administrator Staff Member

    If it doesn't sort things, drop us an e-mail - you shouldn't need to reset the DroidBOX regularly, so if other routes don't help, we may need to check the device in our office.
     
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