H96 Max X2 IR Remote conflicts

[CoolHandDood]

Hi All,

hope someone can help.

I had this 4/32 box delivered 2 days ago but found several issues.

My H96 Max X2 IR remote codes triggers other box functions at the same time:
1. Volume down key turns off my TV
2. Volume up key changes Sound profile at the same time. Every click cycles through Movie/Music/User/Sports etc...
3. Back key triggers up arrow at the same time
4. Help button brings up Settings
5. Apps button & TV Vol+ button trigger each other

On top of this the TV remote triggers my box functions:
1. TV Volume up activates Box Apps
2. TV Program guide activates Box AppInstaller
3. TV Subtitles mutes box volume
& more...

Any ideas ?

 

[ChrisM]

Unfortunately it sounds like the IR codes are shared between the two remotes. Other than switching to a different controller (one that either uses a USB lead (mouse, keyboard, gamepad) is Bluetooth (they didn't have the H96 Max 2 model when I worked there, can't see it on the site, so don't know if your device has Bluetooth, sorry) or has a USB dongle (wireless but not bluetooth), I can't think of a solution.

 

[CoolHandDood]

Thanks ChrisM,
I've connected an Xbox One wireless controller via BT and works extremely fast.
The only downside is that you can't control the wireless mouse by the controller's joystick - or at least I haven't found a way how to do that yet.