Also, there's a possibility that the RAM itself is borked in some way. Check what RAM is inside the unit, and if it's KingSpec, I would consider purchasing some new RAM to test and be sure.
And finally, if none of the above work, or if you just don't have the time to try them, reach out to us at firstname.lastname@example.org with your order details, if your mini PC is within the 1 year warranty, and we can provide further assistance.
Thank you for your reply. I am also having trouble displaying on two screens as the unit does not see the second screen. Could this be RAM related? What is the maximum Ram I can add to the CK2? I bought the unit in 2020 so probably out of warranty? I gues the RAM is KingSpec is there a problem with that type of RAM?
Hola no es la RAM a mi también se congela los dos dispositivos que obtuve ya que pedí un remplazo, el equipo es malo malo malo malo malo y probablemente se la placa mal diseñada o bien los gráficos, apenas lo uso y de 10 encendidos se congela dos