DroiX Mini Computers

Andrew Capman

New Member
Mar 19, 2022
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I often get the machine freezing and need to do a hard reset. Sometimes when closing down it come up with a blue screen and a windows video error any help?
 

BenDroiX

Guest
Staff member
Jun 19, 2019
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One thing to try is a reinstall of Windows. Could be the installation is corrupt or something.
Global Mini PC Reinstall Guide - How to Reinstall Windows on your Beelink, GPD, One Netbook, etc.) - https://droix.co.uk/knowledge-base/article/global-mini-pc-reinstall-guide-how-to-reinstall-windows-on-your-beelink-gpd-one-netbook-etc/

Also, there's a possibility that the RAM itself is borked in some way. Check what RAM is inside the unit, and if it's KingSpec, I would consider purchasing some new RAM to test and be sure.

And finally, if none of the above work, or if you just don't have the time to try them, reach out to us at support@droix.co.uk with your order details, if your mini PC is within the 1 year warranty, and we can provide further assistance.
 
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Andrew Capman

New Member
Mar 19, 2022
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Thank you for your reply. I am also having trouble displaying on two screens as the unit does not see the second screen. Could this be RAM related? What is the maximum Ram I can add to the CK2? I bought the unit in 2020 so probably out of warranty? I gues the RAM is KingSpec is there a problem with that type of RAM?

Andrew
 

BenDroiX

Guest
Staff member
Jun 19, 2019
285
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The maximum amount of RAM the CK2 can support is 32GB. You'll need a SO-DIMM DDR4 stick.

Unfortunately yes, that CK2 would be out of warranty by now.

As for the matter of KingSpec, it's a budget brand of RAM, so you may wish to opt for a more premium brand such as Corsair or Crucial if possible.
 

elraulako

New Member
Apr 15, 2022
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Hola no es la RAM a mi también se congela los dos dispositivos que obtuve ya que pedí un remplazo, el equipo es malo malo malo malo malo y probablemente se la placa mal diseñada o bien los gráficos, apenas lo uso y de 10 encendidos se congela dos
 

StuDroiX

New Member
Staff member
Dec 7, 2021
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Buenas tardes tengo termperaturas de 75º-79º necesitaria poder actuar disipador y ventilador para bajar temperaturas
necesito saber accesorios compatibles

gracias.
Hola,

Es esta la CPU a 75º-79º bajo carga. Esto es perfectamente aceptable. Solo por encima de los 100º vería estrangulamiento térmico. Si el ventilador funciona, entonces no lo consideraría un problema ni necesitaría ser reemplazado. Para temperaturas más bajas, considere cambiar la pasta térmica. El kryonaught grizzly térmico es bueno.
 
DroiX Mini Computers