Imxq pro freezing after 5 mins

[Stuart A Sloan]

I recently unboxed my imxq pro and it lasts 5 minutes before freezing up. It will only work again after switching it off at the wall. I've tried rebooting and a factory refresh but nothing is working. Any ideas?

 

[ChrisM]

Can you let us know which applications you use, and if Kodi/DBMC exactly which add-ons/shortcuts you normally use. The community can then test the same apps/add-ons and see if there is a pattern/solution to be found.

 

[Stuart A Sloan]

It's mainly the Kodi app crashing it but I tried Jarvis 16.1 and a reboot as well but no luck. I tried to factory refresh it but nothing helped. The add-on was exodus. Even leaving it on the dashboard for a couple of minutes crashes it. Has anyone else had issues with the imxq pro freezing?

 

[ChrisM]

@Stuart A Sloan Can you send us an e-mail (see my signature) and we'll look at the iMXQpro together.

 

[Choi]

I had a similar problem. The box would work okay for a few minutes then become extremely laggy and then appear to freeze. Managed to solve it by turning off the WiFi and using a Homeplug instead and now it performs nicely.

 

[Stuart A Sloan]

Ah right the guys from droidbox ended up swapping the box for a new one and it works great now. They couldn't recreate the problem at their office so I guess it might've been WiFi or a dodgy app.

 

[Choi]

Good to hear they got you fixed up! That's one of things I really appreciate about DroidBox!