hrobbo444

New Member
Apr 7, 2021
2
0
1
I know there isn't a section for this so I went to the closest one but is there anyway around this. My moqi i7 device turned up today and it doesn't turn I could hold the power button for a minute and nothing I charged it for a couple of hours and still nothing is there any troubleshooting I can do?
 

BenDroiX

Administrator
Staff member
Jun 19, 2019
128
6
18
Have you tried removing the rear of the device and checking if there's a sticker over the battery contact?
New batteries will have this sticker present as a way of minimizing the passive discharge into the device itself, allowing them to stay in storage longer without needing to be recharged.
 

hrobbo444

New Member
Apr 7, 2021
2
0
1
Have you tried removing the rear of the device and checking if there's a sticker over the battery contact?
New batteries will have this sticker present as a way of minimizing the passive discharge into the device itself, allowing them to stay in storage longer without needing to be recharged.
Thank you so much this worked