JM84539

New Member
Jul 23, 2014
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0
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Hi my MX box won't turn on. Red light is on but nothing have tried different power cables and changed batteries in the remote please help.

JP
 

ChrisM

Guest
Staff member
Jul 15, 2014
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Cardiff, UK
ChrisMerriman.com
PLEASE DON'T USE OTHER POWER SUPPLIES!
Unless you're certain they are the same voltage, same polarity and the plug is physically close enough.
Which device do you own? Quite a few have had MX printed on the case. Check https://droidbox.co.uk/blog/how-to-access-your-droidboxs-recovery-menu/ and https://droidbox.co.uk/choose-your-droidbox.html to identify your exact model, and look at your original receipt/invoice/e-mails, that should help us.
If it is an iMX6, send us an e-mail ( [email protected] ) with the details mentioned here - http://droidboxforums.com/threads/what-to-include-if-you-need-to-e-mail-us.364/ - and ask for the Recovery procedure and links to be sent to you.