Azza

New Member
Nov 1, 2014
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I bought this box from amazon and ir arrived this morning, needless to say the box under xmbc is blank? can someone please help as my old bos had no issues but was ofc stolen by the kids :/
 

Azza

New Member
Nov 1, 2014
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so am I to undertstand the box then becomes Linux? doesn't matter to me though do I still have the wizard with this file? Sorry easily confused!
 

ChrisM

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Jul 15, 2014
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We're obviously happy for customers to help each other, however:

1) If you flash a 3rd party firmware to your device, the warranty is voided - if anything goes wrong during, or after the process, and you're not able to fix it yourself, you'd be charged for us working on it
2) I could be wrong, but it looks like that firmware is for an EM8, which is normally a square box, with a big blue LED at the front. Our M8 devices are rectangular with an LED displaying the time (or BOOT etc) on the front. If you flash the wrong firmware to a device, you can end up with a brick.

I've moved this thread to the M8 area in this forum.
If you want a link to the DroidBOX Wizard @Azza , e-mail us ( [email protected] ) with the info mentioned here - http://droidboxforums.com/threads/what-to-include-if-you-need-to-e-mail-us.364/ including a link to this thread - http://www.droidboxforums.com/threads/no-wizard.463/
 

ChrisM

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Staff member
Jul 15, 2014
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Also, can I double check that if you go to Videos > Add-ons , DroidBOX Wizard isn't listed there? There won't necessarily be a shortcut for it on the homescreen itself.
 

Azza

New Member
Nov 1, 2014
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I gave up, as I said this is the second box I have got from amazon, the first was the cheaper rk3188 and it works brilliantly.
Asking me to try and reset anything? blind leading the blind. It will be faster for me to simply send it back to amazon and order a new box, thanks for help :0)
 

ChrisM

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Staff member
Jul 15, 2014
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Cardiff, UK
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Azza, can you give us a call please? I'm hoping we can get this sorted out quickly for you, possibly via remote control. Our number is at the top of http://DroidBOX.co.uk
If you prefer, you can make contact via our chat system on the site, in the bottom right corner. Please ask to be put through to the manager or Chris (me) and mention this forum thread.
 

Azza

New Member
Nov 1, 2014
8
0
1
sorry for not coming back to you, I returned the box to amazon, will get another soon, thanks