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Not connecting to wifi or ethernet

Discussion in 'T8-S Plus' started by thechox, Feb 12, 2017.

  1. thechox

    thechox New Member

    I can't connect to the Internet in my droidbox everything was fine until a couple of months ago and the wifi just wouldn't locate (any) network so I used an ethernet cable.. Now that's not working either.. I've reset the box and wifi router and still nothing Any advice would be much appreciated.
  2. Nigelar

    Nigelar Well-Known Member

    I know it is an obvious question, but I can't see the answer in your post. Do other devices connect to the router ok, either by Ethernet, wifi or both?

    If you have a phone, can you see if you can use the phone as a wifi hot spot? (Trying to establish here if the router is the problem).
  3. thechox

    thechox New Member

    Well the router is pretty new it's a sky q one and the issue I'm having coincides from when it was set up so I'm guessing it has something to do with it. It's fine for wifi everything is connected OK. I've just tried to use the ethernet cable on the ps4 and it's not recognising that either. I must have a dodgy cable or the sky router needs a higher spec cable? The droidbox Worked with a wired connection before this new router was put in. But I've had the problem of not recognising the wifi networks for a few months now. I've tried the wifi hotspot thing and it didn't pick that up either
  4. Eddyad

    Eddyad Member

    Make sure Sky shield is turned off.
  5. thechox

    thechox New Member

    Yep made sure it was off when it was installed. They had kept the settings the same anyway

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