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OTA App Complaining On Your T8-S Plus v2?

Discussion in 'T8-S Plus v2' started by ChrisM, Mar 8, 2017.

  1. ChrisM

    ChrisM Administrator Staff Member

    Please note this file is for T8 Mini and T8-S Plus v2 devices ONLY.

    Do not flash this file if you do not know which device you have.
    This is only required for customers who received the earlier firmware towards the end of February where the OTA ID was incorrectly set. If the OTA Updater application now complains of the Wrong OTA ID, this is the fix.

    Download https://droidboxcloud.co.uk/index.php/s/DrUrGMBH1L2R2RT/download and copy the ZIP file (no extraction of the archive please) to an SD memory card.
    OPTION A
    Use the Update & Backup app to initiate the flash

    Click open the App drawer (a circle with six dots) from the Android launcher homescreen.
    Open the UPDATE & BACKUP application
    20170308_181211_0.png


    Click the SELECT button
    20170308_181218_0.png

    Click the T8-SPlus_t8Mini_fix_ota_id.zip entry
    20170308_181232_0.png

    Click the UPDATE button
    20170308_181245_0.png

    Confirm you're certain you want to update
    20170308_181252_0.png

    OPTION B
    You can also use Android's Recovery Menu directly if you prefer.
    Turn your DroidBOX off insert the SD memory card into the slot on the right.

    Hold down the recessed switch towards the back of the case, on the same side as the memory card (a round hole, paper clip or sturdy cocktail stick should be fine). Please don't release the switch for quite a while.

    Turn the DroidBOX on, and keep the recessed switch held down for a good 15/20 seconds. If Android's Recovery Menu appears before then, you can release the switch.



    Select the option to Apply update from EXT
    20170308_181751_0.png


    Now the Update from sdcard entry.
    20170308_181757_0.png

    Finally select the T8-SPlus_t8Mini_fix_ota_id.zip file
    20170308_181806_0.png

    Once the process completes, select the Reboot option.
    20170308_181818_0.png

    When you open the OTA application you will now find you are back in the same group as other T8-S Plus v2 users, meaning future OTA updates won't require this step again.
     

    Attached Files:

    Last edited: Mar 8, 2017
    Bjbirch and sblabs like this.
  2. sblabs

    sblabs Active Member

    Updated to v1.1.4 and all working spot on.
     
    Bjbirch likes this.
  3. Bjbirch

    Bjbirch New Member

    Mine says model number TS8-SP-V2-MINI-6.0,is this what ii should say after the fix is applied to my T8-S-Plus V.2?

    Sent from my K10000 using DroidBOX Forums mobile app
     
  4. sblabs

    sblabs Active Member

    @Bjbirch i get the same on my v2, i guess the devs will fix that in time.
     
  5. ChrisM

    ChrisM Administrator Staff Member

    That is correct. T8-S Plus v2 and T8 Mini have a lot of similarities, don't worry.
     
    Bjbirch and sblabs like this.
  6. ajs dunk

    ajs dunk New Member

    hi, i had this problem tried the option a worked a treat on my t8s v2 purchased feb22. thanks for such clear easy instructions.
     
    ChrisM and Bjbirch like this.
  7. heartsfan

    heartsfan New Member

    I can't use OTA Update so tried following here but just keeps erroring.

    But it seems as though my box has a faulty sd card reader as no SD card is detected when inserted. Tried 3 now. If I put any SD card in a USB Card Reader then use USB then the card is detected. Tried using the above update this way and using a USB stick but these ways still error.

    The error i get is:

    E:failed to map file
    Installation aborted.
    OTA failed! Please power off the device to keep it in this state and file a bug report!
     
    Last edited: Apr 23, 2017
  8. ChrisM

    ChrisM Administrator Staff Member

  9. escadavie

    escadavie New Member

    Can't get seem to fix this following your instructions. Just received my box on Saturday, getting a wee bit frustrated! Any advice appreciated. David

    Sent from my SM-G920F using DroidBOX Forums mobile app
     
  10. escadavie

    escadavie New Member

  11. ChrisM

    ChrisM Administrator Staff Member

    You shouldn't need to flash that file with a new purchase. OTA ID was the issue mentioned on screen?
    In terms of timing, we're around from 9am - 6pm (live text chat/phonelines are 10am-5.30pm), and aim to reply within 24 hours, more often it is a few hours (in terms of those hours we're in the office).
     
  12. SmokingElectronics

    SmokingElectronics Active Member

    ota unable to connect
     
  13. Dave C

    Dave C Administrator Staff Member

    SmokingElectronics - please check that you are connected to the internet via WiFi or Ethernet.
     
  14. SmokingElectronics

    SmokingElectronics Active Member

    yes everything works but ota its a hard line
     
  15. Dave C

    Dave C Administrator Staff Member

    SmokingElectronics - Please get in contact with us via support@droidbox.co.uk with your order number and a brief description of the issue. Thanks.
     
  16. SmokingElectronics

    SmokingElectronics Active Member

    thanks beats me my order number been so long
     
  17. Jamie-uk

    Jamie-uk New Member

    I am getting the same error on my box now. But when I try to download the fix, it is not available. Can you please put it back on the driodboxcloud site?
     
  18. Nigelar

    Nigelar Well-Known Member

    This isn't a new OTA update. It was for a fix for a specific problem that occured in early in 2017.
    If everything else is working ok on your box I would suggest no action is necessary.
    There hasn't been a t8s V2 OTA update to a long time.
     
  19. Dave C

    Dave C Administrator Staff Member

  20. Ciarence Adams

    Ciarence Adams New Member

    I know this may not be the appropriate section but i have a defective box that constantly and relentlessly freezes despite so many resets and reflashes. Its out of warranty obviously. Can anyone help. Its the t8 plus v2 btw.
     
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