Looks like you need to reflashing the firmware, I did factory reset on mine, then needed the firmware reinstallation try google.....you can do this with sd card insert with the files on, hold down the reset button in the back hole on the back inside av with a small screwdriver while powering on, this will flash your box release driver when android fella appears and the gui screen will be back, just need to configure what ever you want from there. Also youtube it.