Hi - I hope someone can help with this. I am having an intermittent problem booting my device (into Android). When I switch on my device, more often than not, it freezes on the screen showing 'locating by network'. I sometimes have to turn the device off and on over and over again before the boot completes and I can actually use it. I don't think the turning off and on multiple times can be a good thing - I feel like it's only a matter of time before it refuses to boot at all! Any help or suggestions would be appreciated. Thanks
Problems booting into Android
- Thread starter Kevan
- Start date
I guess the first thing to check is whether you have a good and strong network connection on your box.
Especially if you are using wifi (apps like Ookla speed test can test your wifi speed). If it is poor, can you try an Ethernet connection?
Especially if you are using wifi (apps like Ookla speed test can test your wifi speed). If it is poor, can you try an Ethernet connection?
@Kevan
1) Temporarily disconnect any USB devices and factory reset:
2) Check for OTA updates (same process on your T8 Mini):
3) If 1 and 2 haven't helped, email us - [email protected] - with your order ID/full delivery address and we'll try something else.
1) Temporarily disconnect any USB devices and factory reset:
2) Check for OTA updates (same process on your T8 Mini):
3) If 1 and 2 haven't helped, email us - [email protected] - with your order ID/full delivery address and we'll try something else.
Thank you for the suggestions - wifi signal was strong, so I turned off the 'use wifi to discover network' and set my location manually. Amazingly, this seems to have worked!
