reset device

[Trevor]

When I try to reset my Q7 it keeps asking me to confirm my password although I did not set one, is there anyway around this problem, I need to reset my box.

 

[Trevor]

Does anyone have any suggestions

 

[Chris_kn]

If you can find your confirmation email/invoice, it should be on those if not email 'Droidbox' and ask them.

Chris..

 

[ChrisM]

I've come across reports of some ransomware using this scheme now - http://arstechnica.com/security/201...ocks-out-victims-by-changing-lock-screen-pin/ Just in case it happens to anyone else.