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Screen Size issue

Discussion in 'Q7' started by Dave-o-, Jan 8, 2017.

  1. Dave-o-

    Dave-o- New Member

    Hi, last night I went to adjust the screen within settings. I pressed the minus logo once however the command seemed to stick amd the screen shrank right down and is now curently about a centimetre in width and is not possible for me to navigate back to the settings menu. I have tried using options on the remote but nothing and as a last resource tried a hard reset i.e recovery menu however this does not work and it just goes to a picture of a droid with an inialisation message even though i keep the rest button down. Not sure where to go from here now - any help appreciated.
     
  2. ChrisM

    ChrisM Administrator Staff Member

    Can you drop us an e-mail please, with your order ID or the full delivery address and a link to this thread. We should be able to initiate a factory reset or reflash the firmware if necessary.
     
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