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vip air mouse problems

Discussion in 'General Discussion' started by ribjoint, Dec 31, 2016.

  1. ribjoint

    ribjoint New Member

    when i turned my box off today both LED's on the vip remote started flashing continuously and when i turned the box back on every button i pressed on the remote sent me to some media player menu page (gray screen, row of menus on top) i tried to re-pair it with the box and now it doesnt work at all.
     
  2. 8bitDev

    8bitDev Active Member Staff Member

    Hi

    Please put the remote on charge if it was not charged already.Try to connect the remote with USB cable on your box and see if it would perform the same.
    If the problem still occur please contact us at support@droidbox.co.uk linking the thread to the forum and providing us order ID in the email.

    Regards
     
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