james long

New Member
Aug 14, 2014
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Hi ..been away a few weeks..turned my X7 on...left it half an hour expecting numerous updates etc...noticed just a few...went into VIP in mashup...all links are gone....did a flu reset and wizard download..still the same....totally baffled....as checked on twitter and they active....any ideas?
 

ChrisM

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Staff member
Jul 15, 2014
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Cardiff, UK
ChrisMerriman.com
Are you a Virgin ISP customer? If so, you may have had their family friendly controls turned on. After a quick google search, that seemed to cause the VIP lists to vanish for some MashUp users.
See http://forum.mashupxbmc.com/archive/index.php/t-3792.html for a big more background. If you're not with Virgin, it might be worth logging into your ISP's customer portal or phoning them, and checking if you've got any similar options you can turn off.
 

james long

New Member
Aug 14, 2014
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Thank you so much..Yes..I am with virgin....logged into my virginmedia account...under apps is one called web safe...turn both items off.....That did the trick!!

All working again !
 
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