MichaelS

New Member
Dec 23, 2016
4
0
1
Just received my VIP Plus remote. Unfortunately I can't get it to charge. When I plug it in, the red light comes on but only stays on for about 5 seconds before going off. I thought it might just charge without a light so I left it for a few hours, came back and it was dead. I've tried it with the cable supplied as well as 3 other chargers and no good. Is there something simple I'm not doing? Any help would be much appreciated
 

MichaelS

New Member
Dec 23, 2016
4
0
1
OK tried that. No good. It's not even trying to charge anymore. Just flashes red about 10 times when I plug it in then goes off
 

8bitDev

Moderator
Jul 2, 2015
706
117
43
Just received my VIP Plus remote. Unfortunately I can't get it to charge. When I plug it in, the red light comes on but only stays on for about 5 seconds before going off. I thought it might just charge without a light so I left it for a few hours, came back and it was dead. I've tried it with the cable supplied as well as 3 other chargers and no good. Is there something simple I'm not doing? Any help would be much appreciated
Hi

If remote displays RED light that means that it is being charged,once it stops displaying it it means that it is already charged.
Cam you please tell me if you properly inserted the USB dongle provided with the remote inside your box?

Regards
 

MichaelS

New Member
Dec 23, 2016
4
0
1
I know it's properly inserted because the remote works fine when attached to a charger. It's when I unplug it it stops working because it runs out of power immediately
 

8bitDev

Moderator
Jul 2, 2015
706
117
43
I know it's properly inserted because the remote works fine when attached to a charger. It's when I unplug it it stops working because it runs out of power immediately
Hi

Please contact us on [email protected] in order from us to provide you further guidance.

Regards
 
Last edited:

sean99

Well-Known Member
Aug 7, 2014
1,515
600
113
Lost the dongle to this remote, can droix supply me with 1?