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What To Include If You Need To e-mail Us...

Discussion in 'Guides' started by ChrisM, Oct 12, 2014.

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  1. ChrisM

    ChrisM Administrator Staff Member

    If we've asked you to send us an e-mail ( support@droidbox.co.uk ) , for the process to run smoothly, we will need:


    Next, if you purchased your device form us directly via our http://DroidBOX.co.uk web site:
    • The six digit order code and e-mail address you used with our site

    If you came to us via Amazon:
    • The order ID (17 digits long, for example 321-4567890-8765432) and your Amazon account-registered e-mail address

    If you are an eBay customer of ours:
    • The transaction ID (25 digits long, for example 234567890123-8765432109876) and your eBay user ID


    Please also include:
    • Your full name and full address including postcode
     
    Last edited: Sep 12, 2016
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