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Win 2 no longer turning on

Discussion in 'GPD Win 2 Handheld' started by Dancingtramp, Oct 13, 2018.

  1. Dancingtramp

    Dancingtramp New Member

    Hi. I bought a win 2 off you in July and its been working well up until now. However now it won't turn on. I'm not sure what the problem is.
     
  2. Dave C

    Dave C Administrator Staff Member

    Can you please try the following steps.

    - Disconnect the charger from the Win 2 - Press and hold the Power button for 10 seconds
    - Connect the charger and let it charge for at least 4 hours.
    - Disconnect the charger from the Win 2.
    - Press and hold the Power button for several seconds.

    It should now switch on. If you are still having issues. Please email support@droidbox.co.uk with your order number and that you have tried the reset power steps. Thanks.
     
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