Gary Bell

New Member
Jan 18, 2015
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0
1
Hi. Hope someone can help here. I have had my box for about a month and a half and all has been working fine with it until yesterday when I went to load XBMC. A new start up screen appeared and a message trying to load for first time (Gotham 13.2). The load up bar progresses across the screen and gets right to the end so it looks like it's loaded but then it fails to open and the box reverts to the home screen. I have tried a hard reboot and have also cleared the cache but neither have had an impact. This scenario just keeps repeating itself. Is anyone able to provide an explanation of what I need to do. I am a complete novice at this so as simple a description as possible would be appreciated.
 

ChrisM

Guest
Staff member
Jul 15, 2014
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655
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Cardiff, UK
ChrisMerriman.com
First clear XBMC's data again - http://www.droidboxforums.com/threads/resetting-xbmc-to-a-just-installed-state.27/ and then run the Wizard - https://droidbox.co.uk/blog/wizard-updated-2015-january/
When you run the Wizard, don't worry about clearing XBMC's data again, as you'll only just have done that. Both links should break down what you need to do into easy to follow steps. If you're unsure how to proceed, let us know which part needs clarification and we'll get it sorted.
If you come across any errors, keep a note of the exact message(s) shown and, again, let us know please.