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I know it's properly inserted because the remote works fine when attached to a charger. It's when I unplug it it stops working because it runs out of power immediately

OK tried that. No good. It's not even trying to charge anymore. Just flashes red about 10 times when I plug it in then goes off

I haven't tried that. Is that the answer? Figured it just needed any power supply

Just received my VIP Plus remote. Unfortunately I can't get it to charge. When I plug it in, the red light comes on but only stays on for about 5 seconds before going off. I thought it might just charge without a light so I left it for a few hours, came back and it was dead. I've tried it with...