Error message when trying to use iplayer

[Sam booth]

Hi Guys

We are new to this Kodi stuff and Dad and I have been trying to help mum watch strictly!! However although I found the iplayer in the add ons it won't let us watch anything and I can't download the app as it can't be found in the store for some reason!
When we press to watch a programme in the iplayer we get an error message that says check the log for information. We can't find this illusive log anywhere and can't figure out how to fix this at all.
Any help would be greatly appreciated.
On another note out of curiosity can you store stuff like box sets or movies or is everything streamed?

Many thanks

 

[Nigelar]

I would use the google play store version of iplayer rather than the kodi addon.

Storage tends to be limited on android boxes so if you intend downloading films you will need to store them externally unless you have one of the T8-S with an internal HDD.

 

[Sam booth]

Hi thanks my parents have the T8 model and I've tried searching for the iplayer but can only find bbc media player in the App Store. I found the iplayer on one of the menus in the Kodi but as I said it came up with the error message.
I've read some of the other posts and am very confused where will I find the Genesis people are talking about and how can I tell which version my parents have and check the IP address is correct ie. Set to uk even though they live in Spain. Sorry for all the questions but parents bought this great box which looks amazing but can't work it and unfortunately I don't have a clue either so have a couple of days to read up and get it sorted for them lol !!! Else we'll all be pulling our hair out!!
Thanks again for your help

 

[Sam booth]

Also the box is a T8 . V2 if that helps

 

[Nigelar]

Iplayer is definitely in the Google App Store. However it is possible that geo blocking is preventing your parents viewing it if they are in Spain. Maybe using a VPN would help although I've heard the BBC is starting to block people using those.
If the box was bought from droidbox then you will be able to run the wookie wizard which will set up your addons including Genesis and the rest. Go to system - settings - addons - install from zip file. You should see an entry in the list like .wookie wizard. Click on it to install it. Then go to programs and complete the installation by running the wizard which you should see as an icon. Follow the on screen instructions to do the install. Use the retro version.

 

[Nigelar]

I've just checked. The kodi addon is also blocked unless you have a VPN
https://seo-michael.co.uk/how-to-manually-install-bbc-iplayer-for-xbmc-kodi/

 

[Sam booth]

Thanks so much I will try this. When we open up Kodi it's opened up with Wookie so would we still need to do this?

Thanks sorry to be thick !!

 

[Sam booth]

Is the VPN like tunnel bear? Would that work with the box ? Thanks

 

[Sam booth]

Ahh just read link thanks

 

[Nigelar]

Tunnel bear is a VPN and may work with your box. There are many others. Some don't support android tv boxes. You can usually sign up to free limited bandwidth trials though so do that before committing to buy. Type something like best android Vpns in Google to see what's available. Maybe other expats viewing this thread can suggest something.

 

[Nigelar]

If it opens up with wookie then you already have all the addons you want installed. Switch to the confluence skin (system - settings - appearance - skins - select Confluence). When you see the confluence skin, look under the videos menu bar - addons. They'll all be there.

 

[Sam booth]

Thank you so much that has helped a lot we've followed your instructions and now it's actually fairly straightforward to use and more user friendly we did have a different skin and that def made a difference. sorry about the other post I stupidly thought initially it would be 2 different things and don't know to delete the post!