One Netbook ONEXPLAYER 1S Gaming Handheld

Tinderbox (UK)

New Member
Aug 11, 2017
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Ok i bought my T11 a few months ago, When it came and i booted Windows it did not look right, I had strange software that you use to get a computer setup before it is sold.

I have been using Windows for 25 years or so, And worked in a computer shop building towers, So i am not new to Windows.

It looked like i had received a test build and it was not activated, I contacted support and they agreed i had not received a full installation and Windows was not activated, So the tech connected to my T11 and after a while he activated my Windows 10 using some patch.

I need a complete image to re-flash my T11 to a retail Windows 10 instead of the Frankenstein Monster i received.

The day i got my T11 i made an Acronis Image of the entire 32GB

I have wiped the 32gb a 100 time and messed about quite a bit, I even installed Windows so it ran from the optional internal hdd/ssd.

Anyway i would like to get my T11 back to stock in case i ever want to sell.

Thanks for any help

John.
 

Tinderbox (UK)

New Member
Aug 11, 2017
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0
1
Ok, I sent the email, I got the same crap tinned response i have before, I best a human never even looked at my email.

John.

Thank you for your message. If it was support based, please read on & let us know if the suggestions don't help. Additional replies for non-technical queries will be sent. Please note this message has been automatically generated and sent to you.

Many problems have solutions already covered at our How To site - https://DroidBOX.co.uk/how-to & our YouTube channel - https://www.youtube.com/DroidboxInUK/videos .
Please also visit https://goo.gl/Z2Hoc4 for information regarding Kodi configuration.

You may find that the DroidBOX community at our forum - https://DroidBOXForums.com - have discussed the same topic & suggested solutions. They also discuss 3rd party apps & add-ons, as unfortunately we are unable to do so.

In general, our blog - https://DroidBOX.co.uk/blog - carries news of developments & updates, whilst the main site has a live text support chat widget - https://DroidBOX.co.uk (Monday - Friday 10am - 5.30pm UK time).

Whether you need an update for a misbehaving app/fresh version to get new features & security, or are looking for new apps/games, both Google's Play Store - https://DroidBOX.co.uk/how-to/first-run-of-googles-play-store & our own DroidBOX Market - https://droidbox.co.uk/blog/new-droidbox-market-app-and-additions are worth a look.

If you haven't yet used it, our DroidBOX Control Centre application easily resolves many issues, as well as help you to register your device & check online help resources. Please visit https://DroidBOX.co.uk/how-to/control-centre-maintaining-your-droidbox to learn more.

If you have checked the support resources listed above & still have problems, please let us know the following:
Your DroidBOX order ID/reference number
Full details of the issue - Which application, whether it occurs each time, is there a pattern)
Provide a timeline of events so we can identify the problem area, please include the fixes you have already tried from the support resources & any errors

Regards,
Eugene Ole
DroidBOX Support

Our
Blog - https://DroidBOX.co.uk/blog/ ,
How To Guides - https://DroidBOX.co.uk/how-to/ ,
Forum - https://DroidBOXForums.com/ ,
Main site and chat widget - https://DroidBOX.co.uk/ and
YouTube Channel - https://www.youtube.com/DroidboxInUK/videos
are there to help.
--

[XSELL_9OOGDW7MEIBL5]

John.
 

Dave C

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Staff member
Sep 1, 2015
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www.droix.co.uk
This is an automated reply to confirm we have received your email and for many some of the email content will answer their query. A human (well most of us) will reply to your email as soon as possible. Thanks.
 
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Tinderbox (UK)

New Member
Aug 11, 2017
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This is an automated reply to confirm we have received your email and for many some of the email content will answer their query. A human (well most of us) will reply to your email as soon as possible. Thanks.

OK, I am waiting in suspense.

John.
 
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