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Nerfix won't download.

Discussion in 'Netflix' started by CynthiaMason009, Feb 20, 2017.

  1. CynthiaMason009

    CynthiaMason009 New Member

    I tried and download the Netflix app but google tells me "Authentication required. You need to sign into your account." I'm already sign in, and I have no idea what is going on. Help?
  2. Nigelar

    Nigelar Well-Known Member

    Using google I found a number of reports and different fixes for this problem.
    The easiest one to try is to go into android settings - apps - all - Google play services and clear data.
    If that doesn't work then report back.
    Also it would be helpful if you would provide info on your Droidbox model, if this problem has only just started happening, android version and so on.

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