Won't turn on only red light.

[Gene S]

Was loving my T8 plus then went to use it and it wouldn't turn on. Only red light. What could cause this and is there a way to fix it? I've only had it about a month

 

[Nigelar]

Are you trying to turn it on with the on/off button or remote gene?

 

[Gene S]

I tried both

 

[Nigelar]

Can you just try this before making a call to support. Unplug from mains, including disconnecting the power lead from box. Connect everything up again and switch on and see if anything happens.
If not i would contact support by email or live chat (see icon on main droidbox web page) as there may be a fault. Have your purchase details handy.

 

[Gene S]

I'll try tonight. Thank you for the quick response

 

[Nigelar]

Did this work Gene S? We like feedback on possible solutions so other people can try them.

 

[Gene S]

Yes it did! Thank you!

 

[Chris Henry]

Yes it did! Thank you!

Hi - I’m having the same issue- also my remote has a flashing amber light- even after charging. I tried the above with no success. There was a power cut at our home today- could that be related? Thanks