andyrew

New Member
Apr 12, 2016
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Hello, I have had the X7 box for a month now and I have not been able to power it on with the remote when it is first connected to the mains supply, I have to use the on/off switch on the box to power it on then it works with the remote? Is this normal?

Also recently the box has started rebooting itself at random times so I did a factory re-set last week (which didn't cure the remote problem) which eventually got me working again but tonight it re-booted itself again and Kodi has lost my Wooki Wizard so any help would be appreciated!
 

ChrisM

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Staff member
Jul 15, 2014
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Cardiff, UK
ChrisMerriman.com
Is this with using the infrared remote control, or did you purchase something like the B52 or VIP/VIP Plus remote controls?
If it is a remote control that uses a USB dongle, until the USB socket has power, the device can't be switched on as there is nothing receiving the signals your remote sends.