angela

Well-Known Member
Mar 3, 2015
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373
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Hi, Try going into settings /apps /kodi-xbmc,/Force stop then clear cache.If not, have alook at your memory in storage.
 

Margaret

Member
Sep 16, 2014
55
4
8
Hi, I have tried both your suggestions and still a black screen on Xbmc, has anybody any other suggestions. Thanks.
 

Margaret

Member
Sep 16, 2014
55
4
8
Have cleared memory and Xbmc still showing black screen. The x7 I bought for my son is now playing up, the button to turn the machine on isn't working, so can't turn it on. Any ideas anybody.:(
 

David Savage

Well-Known Member
Aug 3, 2014
2,631
993
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Somewhere over the rainbow
Go to setting on the main menu in android, go to setting, other, more setting and then storage. For Kodi to work properly you need at leased 600mb, so see if this is what you have spare.
As for your sons box, does the remote work, worth a go.
 

Margaret

Member
Sep 16, 2014
55
4
8
Hi, it says total space 5.7gb and then underneath it says 2.91gb available. My sons remote power button has never worked.
 

David Savage

Well-Known Member
Aug 3, 2014
2,631
993
113
Somewhere over the rainbow
Ok you have plenty if space, try going to setting and other, more setting and then Apps and scroll down to Kodi. Go in and force stop and then clear data, let it finish and reboot the box. Now go back and try, if you go in you will have to re-run the wizard.
As for your sons box if its still 12 months and under, get in touch with the office by email. Use the contact us at the bottom if this page and explain
whats going on.
Good luck.

Dave
 

Margaret

Member
Sep 16, 2014
55
4
8
Hi, I am trying to contact droidbox and everytime I try to send a message it is saying unable to submit try again later. :(
 

David Savage

Well-Known Member
Aug 3, 2014
2,631
993
113
Somewhere over the rainbow
Not sure on that, you could try live chat on the main droidbox site. Then its the green box in the corner with message or chat in.
How did you get on with your box, still having problems.....
 

Margaret

Member
Sep 16, 2014
55
4
8
Hi, I did the above and got into.Xbmc,original screen. Went to do wizard, put username and password in, now it is saying an error has ocurred logging in, please check your details in addon settings, not sure what to do.:eek:
 

Nigelar

Well-Known Member
Feb 26, 2015
3,509
1,057
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If you are running the wookie wizard Enter free as the Username and 1234 as the Password.
 

Margaret

Member
Sep 16, 2014
55
4
8
Hi, it won't let me bk on to the log on page, when I press the wizard the same message comes up. :'(
 

angela

Well-Known Member
Mar 3, 2015
535
373
63
Hi,highlight the wizard, press menu button on remote or c on keypad,click addon settings put username and password in press ok.
 
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Margaret

Member
Sep 16, 2014
55
4
8
Am on to wizards which one do I press, have x7, is it all devices confluence skin, mine comes up as Xbmc not as kodi.