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How to upgrade the Smooth Q firmware

Discussion in 'Smooth Q' started by Dave C, Jul 5, 2017.

  1. Dave C

    Dave C Administrator Staff Member

    Download the three files below for your Operating System

    Microsoft Windows
    Drivers - https://1drv.ms/u/s!AlRdlhGu3fjihw0GQ7GuVsdVtpuz
    Software - https://1drv.ms/u/s!AlRdlhGu3fjihw5d7bxmyokTbU28
    Firmware - https://1drv.ms/u/s!AlRdlhGu3fjihwwT_VgyaIZ-ZZUG

    MAC
    Drivers - https://1drv.ms/u/s!AlRdlhGu3fjihw8IpLQ9M7cOA1YI
    Software - https://1drv.ms/u/s!AlRdlhGu3fjihxAIdXq4aZ-SUr5A
    Firmware - https://1drv.ms/u/s!AlRdlhGu3fjihwwT_VgyaIZ-ZZUG



    Extract all three files into a folder on your PC. It should look similar to the image below:

    smooth q firmware-1.png


    Double click on CH341SER_Setup.exe (Windows) or for MAC follow the instructions in the PDF and follow the prompts to install the drivers.

    Connect the USB cable to a USB port on your PC, and the other end to the USB port on the side of the Smooth Q handle. Do NOT switch on the Smooth Q.

    Double click on Zhiyun Gimbal Tools v1.3.0.exe (Windows) or to load the Smooth Q Tool software.

    smooth q firmware-2.png


    Click on the Open button, and then click on the Firmware Upgrade tab.

    smooth q firmware-3.png

    Click on Browse and choose the file Smooth-Q Firmware V1.60.ptz (note the numbers may different if a newer firmware has been downloaded).

    smooth q firmware-4.png

    Click on the Upgrade button and it should show Waiting to Connect at the bottom.

    smooth q firmware-5.png

    Now switch on the Smooth Q. The software will connect and begin the firmware update.

    smooth q firmware-6.png

    The firmware update process should take a few moments. Once it has completed, click on the Close button at the top. Then switch off the Smooth Q and disconnect the USB cable.

    Your Smooth Q is now updated and ready to use.
     
    Last edited: Jul 5, 2017
    ChrisM likes this.
  2. azkop2010

    azkop2010 New Member

    I just got the Smooth 4, which I would assume you follow these same steps. I got the correct firmware, get to the firmware upgrade tab....the "upgrade" button is grayed out though....any suggestions? TIA

    Capture.PNG
     
  3. Dave C

    Dave C Administrator Staff Member

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