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Says I need 8 digit Auth code

Discussion in 'T8 Mini' started by Robert74, Dec 19, 2016.

  1. Robert74

    Robert74 New Member

    Hello, I'm brand new with this. Just purchased T8 mini and I keep getting pop up "Please enter at least eight key". So I tried to start a quick support session and nothing happens.

    Quick support says "Ready to connect" showing my ID. I clicked "Send my ID" And it gives me 5 options :
    Send Via Bluetooth, Es save to, Officesuite Wi-fi Direct, Send by LAN and Skype. I'm connected to Ethernet to I selected send Via LAN. Nothing happens.

    Please Help
     
  2. Nigelar

    Nigelar Well-Known Member

    Suggest you contact support today. See main web page for contact details. You can also use live chat during office hours.
     
  3. Nigelar

    Nigelar Well-Known Member

    kenneth mcwhorter likes this.
  4. 8bitDev

    8bitDev Administrator Staff Member

    Hi

    Regarding 8 digit auth code requested please contact us directly in order to sort the problem out.
    You can contact us on live chat or by phone on our main website https://droidbox.co.uk/ and after/or during working hours please message on support@droidbox.co.uk

    Regards and have a nice day ;)
     
  5. testy

    testy New Member

    Hi same happened to me just bought two T8 minis was going to set them up now,but asking for authorisation code,
    Why is it not provided or mentioned when purchasing?????,
    Didn't have this with my T8-s
     
  6. 8bitDev

    8bitDev Administrator Staff Member

    Hi

    The particular problem may depend on the specific app update and may not be common for each box so this is one of the reason why we do supply code only when contacted directly through phone,live chat or email support@droidbox.co.uk

    Regards
     
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