Esmim

New Member
Sep 17, 2014
5
3
3
Hi, I purchased an x7 back in February 2014, it has worked well up until today, the box is not powering up, the mains adapter power light is showing . Any suggestions please !
 

ChrisM

Guest
Staff member
Jul 15, 2014
4,070
655
113
Cardiff, UK
ChrisMerriman.com
I'd try a factory reset, just in case the issue is software based. See https://droidbox.co.uk/blog/how-to-access-your-droidboxs-recovery-menu/ for details on how to access the recovery menu. Select Wipe data/factory reset, allow it to complete, reboot, choose your launcher then wait 20 minutes for the apps to automatically re-install, then re-run the DroidBOX Wizard - https://droidbox.co.uk/blog/droidbox-wizard-update-october-2014-2/
If you're unable to access the recovery menu, flashing a firmware image may help, e-mail us ( [email protected] ) with the info mentioned here - http://droidboxforums.com/threads/what-to-include-if-you-need-to-e-mail-us.364/ including a link to this thread - http://www.droidboxforums.com/posts/2336
If that doesn't help, we'll need to repair or replace it in our office.

[edit]
If you do need to flash a firmware, please let us know what it shows on the label at the bottom of your X7.
 

Esmim

New Member
Sep 17, 2014
5
3
3
Thanks for a superb service from your team...box returned super quick , very impressed
 
  • Like
Reactions: ChrisM